Support - frequently asked questions
The license number must be entered at every software start
If the program asks you to enter the license after each restart or you have a problem activating the license extension, either Windows or an antivirus program refuses to save the license file. To solve the problem, start the program once with a right-click -> "execute as administrator". Then the license file should be able to be written after entering.If that doesn't help, temporarily deactivate your anti-virus program for the license entry. Anti-virus programs also try to examine and classify unknown code. In rare cases, access or writing may be denied. The license file comes from our license server and contains encrypted text data. No executable code is downloaded. Then reactivate your antivirus program.
Does this help you ? --No--
