Support - frequently asked questions
Telephone or email support
We only offer our support via email. This does not apply to separate support contracts with SLA agreements. Please send us your request as precisely as possible by e-mail. We will then reply as soon as possible. Please be patient.You can tell us about your concerns via the contact form or directly to info @ billingsoftware.us . Please describe exactly what you did and what error occurred. Was there an error message? If a window appears with an error message, you can click on "Details". A text window opens with further information. Please copy the first 10 lines of text into the e-mail.
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