Support - frequently asked questions
Setting : locked - how to unlock
Settings are lockedActually, the program only has to accept the new VAT rate; only I can't put this in the ⦁ Change settings because the field has a "grey" background. In the settings you can store a password so that not everyone can change it. Activation takes place via the "Activate / Password Protection" button as soon as you click on "Settings". If you have never set one before, do not enter a password - leave the field blank - and simply click on "Unlock".
If the program reports "wrong password", someone has set a password in the past. The password is only stored on your PC. We cannot give you the password ourselves as nothing is transmitted to us. We have a small program that is able to read out the password for you. You can get this program under the following download link: hyperlink
Unzip the program to your hard drive and then start it. After you click on the button, the program shows you the currently set password for your settings.
Does this help you ? --No--
