Returns and Cancellations Policy

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

In order to exercise your right of cancellation, you must send a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can inform us of your revocation by electronic, oral, written or other means. If you make use of this option, we will send you a confirmation of receipt of such a revocation immediately (e.g. by email).

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of the withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the inexpensive standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use an online transfer, for which we need your bank details, unless something else has been expressly agreed with you; In no case will you be charged any fees for this repayment.

We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You have to bear the regular costs of returning the goods if the goods delivered correspond to the goods ordered and if the price of the goods to be returned does not exceed an amount of 40 euros or if you have not yet received the consideration or a have made the contractually agreed partial payment. Otherwise, the return is free of charge. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

Exclusion of the right of withdrawal

The right of withdrawal does not apply to contracts

•     for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
•     for the delivery of goods that can spoil quickly or whose use-by date would be exceeded quickly,
•     for the delivery of sealed goods that are unsuitable for return for reasons of health protection or hygiene if their seal has been removed after delivery,
•     for the delivery of goods if they were inseparably mixed with other goods after delivery due to their nature,
•     for the delivery of alcoholic beverages, the price of which was agreed when the contract was concluded, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence,
•     for the delivery of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery. This also applies to licenses sent by email. Your right of revocation for software licenses expires as soon as we have properly sent the activation code by email. This also applies to private individuals. You have the opportunity to extensively test every software before buying it with the help of a test version.
•     for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.

End of revocation

Withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

PepperTools
Stubbenweg 29
27753 Delmenhorst
Germany
Email: info@billingsoftware.us

[here the name, address and, if applicable, the fax number and email address of the entrepreneur must be inserted by the entrepreneur]:

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
_______________________________________________
_______________________________________________

Ordered on ___________________ (*) / received on _______________________ (*)

Name of the consumer (s) ______________________________________
Address of the consumer (s)
_________________________________
_________________________________
_________________________________

_________ _____________________________________________________
Date Signature of the consumer (s) (only if this is notified on paper)

_____________________________________________________________________________________
(*) Delete where inapplicable