Privacy Notice

1. Impress

Responsible for this content:
Charles Imilkowski
Stubbenweg 29
27753 Delmenhorst
Germany

Umsatzsteuer Identnummer: DE316844774

Anfragen per e-Mail: info @ billingsoftware.us

Faxnummer: 04221 / 2929455
Telefon: 04221 / 9288559

2. Privacy

The contact named in the imprint is responsible for the implementation of the provisions of the General Data Protection Regulation.

Our data protection regulations are based on the latest guidelines of the General Data Protection Regulation - hereinafter referred to as GDPR - with the decree of April 2016, the transition period of which ended on May 25th, 2018.

If you want to learn more about the content of the GDPR or read something, we also recommend the following websites:

        https://dejure.org/gesetze/DSGVO
        https://dsgvo-gesetz.de

The use of our websites is basically possible without any indication of personal data. In order to use certain functions, such as placing an order in our online shop, it is necessary to collect personal data in order to be able to provide the service to you. In this case, we will obtain your consent explicitly.

The data collected is used at all times in accordance with the provisions of the GDPR. Technical and organizational measures have been taken to ensure the protection of your data. Despite this, transmission paths on the Internet can also have security gaps over which we have no direct influence. Accordingly, you are free to transmit the required data to us in an alternative way. We cannot guarantee absolute protection.

Personal data is only stored for as long as is necessary for the purposes for which it is processed (Article 5 GDPR).

We use SSL encryption to process the data on our websites, so that the data sent cannot be read by third parties. You can recognize this by your browser address line and the lock symbol.

a) What is personal data?

This means all information relating to an identified or identifiable natural person. This information goes far beyond data such as name and address. It can also be data such as an identifier for a direct or indirect user, location and usage data that establishes a connection to an account, a website visitor or a specific person.

b) What is meant by data processing?

The processing can be manual or automated in connection with personal data. It is irrelevant whether the data is only stored or used for other purposes. Processing already takes place when the data is collected.

3. Data Protection Officer

According to § 38 BDSG paragraph (1) no data protection officer is to be provided in our case. Of course, your rights and our obligations still apply in accordance with the GDPR.

If you have any questions on the subject, please contact the e-mail address info@softwareshop1.de that we have set up for this purpose

The contact details and the revocation address can be found in the imprint.

4. Your rights

You have the right to request information about the data stored about you at any time. There is a right to correction, deletion of inaccurate data or blocking. Your right must not be restricted by statutory rights, e.g. for the obligation to retain invoices.

4.1. information

According to § 15 DSGVO, you can request information at any time as to which data we have stored about you and for what purposes we process it.

Please use the contact options that were mentioned first.

4.2. correction

According to § 16 DSGVO you have the right to immediate correction or completion of the data concerning you.

4.3. deletion

There are retention periods that have been set by the legislature. According to § 17 DSGVO you have the right to delete the data stored by us. Provided that your request for deletion does not stand in the way of the higher-ranking law of the legislator and it is not necessary to exercise or defend legal claims, we will comply with your request. After the statutory deadlines have expired, your data will be automatically deleted.

4.4. restriction of processing

You have the right to request the restriction of processing if the accuracy of the data is disputed, the processing is unlawful and deletion is refused, the data is no longer required for the purposes of processing or you have lodged an objection in accordance with Section 21 Paragraph 1 have as long as it is not certain whether legitimate reasons prevail.

4.5. Right to object / block

You have a right of objection according to § 21 DSGVO as long as there are no overriding legitimate reasons.

4.6. consent revocation

In accordance with Section 7 (3) GDPR, you have the right to revoke the consent you have given us at any time. As a result, we are no longer allowed to process the data based on this consent for the future.

4.7. Notification supervisory authority

You have the right to complain to a supervisory authority in accordance with Section 77 GDPR.

4.8. Machine-Readable Form

In accordance with § 20 GDPR, you have the right to receive your personal data in a structured, common and machine-readable format or to request transmission to the person responsible.

5. For what purpose does the storage take place

We store personal data on our website in order to be able to provide our services. If you purchase items from us, we need your data in order to be able to issue you with a corresponding license and a legally required invoice.

You can contact us via contact forms and our ticket and chat system Livezilla. In order to be able to assign and process your request, we need personal data. The data is always transmitted in encrypted form. You are not obliged to provide your data. We try to solve your request - if possible - without this data.

Our websites record visitors in order to be able to provide us with statistics. We evaluate whether the number of visitors is growing and from which countries we are accessing our websites (see Google Analytics). The data is anonymized and is not assigned to your profile. We use this information in order to be able to improve our offer and thus the shopping experience of our customers.

Our license system requires your personal data in order to be able to assign the purchased license to a person. The license is assigned to a purchase. A license is always licensed by a specific person. When activating a software, enter your personal data. You do not have to enter your data if you object to this. In this case, it is not possible to allocate your license to your name if you lose it. Support cannot issue a replacement license without assignment.

6. payment service provider

In the online shop there is the possibility to pay for the shopping cart with different payment methods. Personal data is processed by us in the shop and by the payment service provider. We store all necessary data in the shop, such as name, address, items purchased, telephone and e-mail address in order to be able to issue you an invoice. In addition, the IP address is stored for the purchase in order to be able to initiate an investigation via the law enforcement authorities in the event of illegal activities.

Paypal, Sofortüberweisung and Amazon Payments are payment services on the Internet to be able to pay for purchases. We transmit our merchant ID to the respective payment service so that the payment can be assigned to us. You only enter your data for payment with the respective payment service. After the payment has been made, feedback is sent to our website about the success of the transaction. The data collected and stored by the payment service are not with us.

6.1. Paypal

The operator of the PayPal payment service is PayPal (Europe) S.à.r.l. Et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, email: impressum@paypal.com, telephone 0800 - 723 4500

For the PayPal terms and conditions and privacy policy, please visit https://www.paypal.com/de/webapps/mpp/ua/legalhub-full

6.2. Instant bank transfer

The operator of the Sofortüberweisung payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich, telephone: +49 89 20 20 889 -0, e-mail: info@sofort.com

For the immediate transfer terms and conditions and data protection principles, please visit https://www.sofort.de/datenschutz.html

6.3. Amazon Payments

The operator of the payment service Amazon Payments is Amazon Payments Europe S.C.A. 5, Rue Plaetis, 2338 Luxembourg. E-mail: impressum@amazon.de or via the contact form http://www.amazon.de/kontaktformular

6.4. Transfer and payment on account

In the case of bank transfer or payment on account, you will receive an invoice from us. You transfer from your account directly to ours without us collecting any further data.

7. Social media and contact

7.1. Facebook Share

Facebook is a social network that enables those involved to communicate with each other. Our websites contain components of this network. Facebook is operated by "Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA".

We use social plugins from the social network Facebook on our website to make our company better known. The underlying advertising purpose is to be regarded as a legitimate interest within the meaning of the GDPR. Responsibility for data protection-compliant operation is to be guaranteed by their respective providers.

We integrate these plugins using the so-called 2-click method in order to provide the best possible protection for visitors to our website.

By integrating the plugin, Facebook receives the information that your browser has accessed the corresponding page of our website. This information, including your IP address, is sent to a Facebook server in the USA and stored there. Facebook can use this information for advertising, market research and needs-based design of the pages. For this purpose, usage, interest and relationship profiles are created by Facebook.

If you do not want Facebook to associate the data collected through our website with your Facebook account, you must log out of Facebook before visiting our website.

The purpose and scope of the data collection and the further processing and use of the data as well as your setting options for the protection of your privacy can be found in the data protection information on Facebook https://www.facebook.com/about/privacy/

7.2. contact formular

On our website you will find contact forms to enable you to communicate directly. Name, e-mail and IP address are saved here.

The data will not be passed on. This data is used to be able to assign and process your request. If your request does not have to be assigned to a specific person, you are free not to mention the name. The e-mail address is required to send you an answer. Contact requests will be deleted after a certain amount of time - especially when they have been completed.

7.4. Youtube Videos

We use YouTube videos we have created ourselves on our website and display them. The video is located on YouTube servers in the USA and is embedded in our website. We use YouTube's extended data protection mode to prevent the storage of cookies.

8. Usertracking

8.1. Cookies

We use cookies on our websites. Cookies are small text files that your Internet browser automatically saves on your PC. This is common practice on the Internet to make visiting the website user-friendly. Cookies work like a small piece of data storage, which, among other things, also enables you not to have to enter certain information on the website again and again.

These cookies contain a unique identifier for the cookie. This means that it can be assigned to you again when you visit again. This gives you the opportunity to save your access data or shopping carts in the online shop.

You can deactivate the use of cookies at any time or read or delete cookies that have already been saved. This is done in the settings of your Internet browser. Here you can also set that you are asked for permission when creating cookies.

Please refer to the browser instructions.

If the cookies are deactivated, it is possible that not all functions of our website can be used. Cookies are automatically deleted after a period of time.

The data processed by cookies are required for the stated purposes to protect our legitimate interests and those of third parties in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR.

8.2. Session Cookies

Sessions work like cookies with the difference that they are not stored on your PC but on our server. The session saved in this way can be used to identify you with every click on our website. This way, when you click a new link on our site, we know it's you.

Session cookies are automatically deleted by us at the end of your visit.

8.3. Registration on our website

You can register on some of our websites. This is used in the online shop to identify our customers.

The data you enter in the corresponding input mask will only be used internally and will not be passed on to third parties.

You can object to this at any time and delete your access. To do this, use the functions on the website or send us an e-mail to the contact address.

Registration is voluntary. A guest order is also possible for orders.

If you buy goods from us and have them delivered as a package rather than digitally, we will transfer the shipping address to the shipping service provider (Deutsche Post). This only uses your data internally and does not pass it on to others.

8.4. Server Logfiles

Our servers automatically create log files every time you visit our website. Our server is located in the us. Log files are protocols that record the following: browser type and version, operating system used, referrer URL (from which page you came to us), host name of the accessing computer, website visited and date and time of access. This data is required in order to be able to create evaluations of system security and stability so that a smooth connection establishment is guaranteed.

Log files are used for evaluation if the website is used illegally by a visitor in a way that was not originally intended. Law enforcement authorities may have a legitimate interest in the disclosure of this data.

Log files are automatically deleted after a certain period of time.

This data cannot be assigned to specific users. This data will not be merged with other data.

8.5. Google Analytics

Google Analytics is a service that uses website visitor data to generate statistics. You can prevent the use of the data by Google Analytics. To do this, visit the following website: https://tools.google.com/dlpage/gaoptout?hl=de

Google Analytics is a web analytics service provided by Google Inc. https://www.google.de/intl/de/about/ 1600 Amphitheater Parkway, Mountain View, CA 94043, USA - hereinafter referred to as Google. Google creates pseudonymised usage profiles and cookies. Your data such as browser type and version, the operating system used, the previously visited page (referrer), the host name of your computer and the time of the request are transmitted to a Google server in the USA and stored there.

The information is used to evaluate the use of the website and to compile reports on website activity. This information may be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymized so that an assignment is not possible (IP masking).